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Compliments & Complaints
Written by Dr Indra

Complaints

 
If you have a complaint about any aspect of the service you have received at the Surgery, we would like to hear about it so that we may be able to respond and so attempt to improve our service.
 
The following options are open to you:
 
  1. First discuss the issue with your doctor,Dr.Indra. Seek to discuss the problem with Dr.Indra if you think that is appropriate.
  2. If you still feel that your complaint has not been addressed then you may contact the -
 
New South Wales Health  Care Complaints Commission
Level 13, 323 Castlereagh Street (corner of Hay St)
SYDNEY NSW 2000
 
1800 043 159  or  (02) 9219 7444
 
This Practice abides by the Australian Medical Association’s code of ethics.
 
 https://ama.com.au/codeofethics    and the code of conduct of the Medical Board of Australia    http://www.amc.org.au/index.php/about/good-medical-practice .
 
 
A copy of the code may be obtained by contacting the above Association (AMA)on  02 9439 8822.
 
AMA (NSW)
PO Box 121
St Leonards NSW 1590
Phone: 9439 8822
 
Or the Medical board on 
1300 419 495
Medical Board of Australia
AHPRA
GPO Box 9958
Sydney
NSW 2001
 
Phone: 1300 419 495
 
 
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